Questions

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Product

Is the price for one or two QuickJack frames?

Both frames are included in the price.

How does the locking system work?

The safety lock bar can be engaged in two different positions. Mid-level and max rise.

How much radial shift occurs with the QuickJack?

MODEL A (Inches)
BL-3500SLX 11.625"
BL-5000SLX 11.1"
BL-7000SLX 12.55"

Make sure there is enough clearance at the front and rear of the car.

Can I drive over the QuickJack frames?

Yes, you can drive "over" the QuickJack frames (a recommended method), but do NOT drive on top of the frames.

Drive Over the QuickJack Car Lift
Drive in between the QuickJack Car Lift
Do not drive on the Quickjack

What do the air cylinders on the side of the hydraulic pistons do? Will they always hold air?

An alternative method, but not quite as appealing would be to attach large springs to the jack frames similar to those used on BendPak’s low-rise lifts as shown here; tolerable on the P-6, but probably not the best option for the lightweight QuickJack.

The small air cylinders welded to the sides of the main hydraulic cylinders act like air springs. Because the static weight of the lifting frames is minimal, the air cylinders assist lowering the frames after the vehicle's tires touch the floor, or if the lift was ever raised with no load.

Inflate each air bottle cylinder to 50-PSI. Be sure to pull the connector off quickly to minimize air loss and don’t forget to replace the dust caps as they help to retain air. The cylinders will require periodic recharging.

QuickJack Air Cylinders

Is the QuickJack safe?

If you compare the number of people killed or injured annually using floor jacks or jack stands to other car lifting solutions, it's evident that the QuickJack provides increased safety when installed and operated properly.

How does it stay level?

Our miniature hydraulic power unit is equipped with an integrated flow divider / combiner valve that equally proportions the hydraulic fluid allowing both QuickJack frames to remain synchronized during operation.

Can I get longer hoses for my QuickJack?

We can make special longer hoses for your QuickJack for £50. Max increase about eight feet (8') more (oil reservoir size dictates). Please contact us for more details.

What's the best power supply to use with the 12-Volt DC Hydraulic Power Unit?

With the 12-Volt DC Hydraulic Power Unit, it can be powered by a Car Battery, Portable 12-Volt Power Pack or Mini Car Jump Starter.

My QuickJack is stuck up in the air or it acts erratically going up and down.

NEVER raise jack frames to full extended height with no vehicle load.

Does the lock bar only work at full height? Are there other locking positions?

The safety lock bar can be engaged in two different positions. Mid-level and max rise.

Can the power unit and hoses be disconnected after lift is raised and locked?

Once the lift is raised and firmly positioned onto both safety lock bars, the hoses could then be disconnected and stowed.

Does it harm the Quickjack if I leave my vehicle on the lift for weeks at a time?

Once the lift is raised and firmly positioned onto both safety lock bars, the QuickJack could remain elevated for an indefinite period.

Can you use the QuickJack on asphalt? Would it cause dents or indentations?

Although we have sold thousands of QuickJack’s, with many being used on asphalt, we have yet to hear of one unit sinking or making deep impressions in the asphalt. (We guess asphalt hardness and weather temp would play a role, however).

If you add up the total surface area of the QuickJack bottom frames (the contact patch), it will typically add up to more than the surface area of four tires. In other words, if your car is not sinking in the asphalt, in all likelihood, your QuickJack shouldn’t either.

Be sure to check out our photo gallery. You’ll see the QuickJack being used on many different floor surfaces.

Now if you’re the extra cautious OCD type, heck yea, shoring your QuickJack with plywood underneath sure wouldn’t hurt and you’d even gain a little extra lifting height to boot – a win, win!

QuickJack on Asphalt

Why can't I use SUV adapter on BL-3500SLX?

The square footprint of the SUV adapters was intentionally made wide. The inside spacing on the BL-3500SLX block trays is narrower than our larger units that accommodate the SUV adapters. The BL-3500SLX was not designed for trucks and SUV's.

Ordering

How long does it take to receive my order?

Most orders will take approximately 3-14 business days for delivery depending on the model and/or quantities ordered. Special or non-stock items may take longer.

Does hydraulic fluid come with the QuickJack?

Hydraulic fluid is to be supplied by the end-user only and will be required for operation. The QuickJack is designed to operate using standard 10-weight, non-foaming, non-detergent hydraulic oil or Dexron-III ATF fluid - available in virtually any automotive store.

Do I need a special floor or foundation to support my new QuickJack?

Most residential or commercial concrete foundations are strong enough to support a QuickJack. If using on asphalt or compacted and dry dirt paddock areas use ¾” plywood under each jack frame. A level floor with 2-degrees of slope is suggested for safe use. If a floor is of questionable slope, consider a survey of the site and/or the possibility of pouring a new level concrete slab. In no event shall QuickJack be liable for special, consequential or incidental damages for the misinterpretation of this information.

What is the max allowable slope if I want to use the QuickJack on my driveway or other unlevel surfaces?

max allowable slope if I want to use the QuickJack on my driveway

How can I check the status of my order?

You can check the status of your order by calling our customer service centre on 01420 481388 or email us at: sales@quickjacklift.co.uk.

What about VAT?

VAT is NOT added to the price you see advertised on the website. VAT will be added when you checkout.

What is the return policy?

All QuickJack shipments are subject to our standard return policies and associated restocking charges. The customer must retain original cartons and contact our Customer Service Department within 10 days from the date of the invoice before any product is returned to the manufacturer. Special or custom order products of any kind cannot be returned for credit or refund.

It is the customer’s responsibility to check cartons for signs of damage, shortage, or abuse. The customer should open the cartons and check the contents and note any shortages or damages to the freight bill at the time of delivery. It is the customer’s right to refuse any shipment that shows obvious signs of damage or shortage at the time of delivery. If damage is discovered after the delivery driver has left, retain damaged packaging materials and contact our customer service department at 01420 481388 or email us at: sales@quickjacklift.co.uk.

Shipping

On-Time Shipping

We pride ourselves on state-of-the-art warehouse technology to guarantee most of the items you need are available for shipment immediately. Read about our Free Shipping policy.

How do I estimate shipping charges?

If you do not live in England or think you might be subject to additional shipping costs, please contact us on 01420 481388 or email us at : sales@quickjacklift.co.uk.

Read our free-shipping policy in full detail.

If I have an item shipped by truck freight is the driver responsible for unloading the merchandise?

No, truck freight companies do not require their drivers to unload shipments. It is the buyer's responsibility to unload the freight at their location. QuickJack will take no responsibility for additional charges of any kind that may incur related to, or involved with, the renting or acquisition of equipment of any kind necessary to unload items off of a delivering carrier's truck. An additional service fee will apply to all residential deliveries of heavy-equipment. An additional service fee will also apply to any lift-gate service. Shipping and handling rates are subject to change without notice.

Do I need a Delivery Appointment?

You would need a delivery appointment if you require that the freight carrier contact you at least 24 hours in advance to schedule a time to deliver your freight shipment. An appointment charge will be assessed for this service. Read about our Delivery and Shipping Details.

What should I look for when inspecting my shipment?

Be sure to inspect your shipment thoroughly when it arrives. Always inspect all items for damage, and verify the number of items you are receiving matches what appears on the freight bill/delivery receipt. If you sign your freight bill free of any claims then you have little recourse if you later discover that it is damaged.

What if my item is damaged?

You have two options. You can note the damage on the freight bill and accept the item anyway, or you can refuse the shipment. About 99% of freight damage is cosmetic. If you sign the freight bill damaged then the freight carrier will approve reimbursement for parts and repair or replacement cost of the item, or provide compensations depending on the damage to your item. This is often the best option if you need to get your item operational and the damage is cosmetic. If you refuse the shipment it will be returned to us and we will ship a replacement as soon as possible. This may take some time due to stocking issues and transit times. If you accept your shipment in a damaged state it is very important that you call the freight carrier immediately to schedule an inspection and file the freight claim. You should take good pictures from different angles of the item and the packaging, and you should save all packaging material. DO NOT refuse your shipment if you observe minor cosmetic scratches or abrasions. You may be responsible for round-trip freight charges if your claim for damage is denied.

Support

Where can I receive answers to questions that I have?

Product information and specifications are available on this website. Additional information is also available by contacting our customer service department at:

01420 481388 or email us at: sales@quickjacklift.co.uk.

Customer Service

Our commitment to you does not end once you have received your order. Our dedicated team of professionals can assist you in placing your order, tracking your shipment, assist in delivery and installation, fulfilling warranty requirements, and much more. If you run into problems, we have the solutions to ensure your satisfaction. Just call us at:

01420 481388 or email us at: sales@quickjacklift.co.uk.

Privacy Policy

QuickJack is committed to your privacy. We don't share any customer information with third parties. All information gathered by QuickJack about its users is used solely to create a better shopping experience for our customers. For full details visit our privacy policy.

QuickJack Warranty

QuickJack has the best warranty in the business. Learn more about our warranty.